Refund policy

Returns & Refunds

Last updated: October 20, 2026

Return eligibility

We accept return requests within 14 calendar days of delivery. Items must be unused, unwashed and unaltered, with their original packaging, tags and all included parts.

How to start a return

Email tynersuccess@gmail.com with your order number and the item you wish to return.

Please contact us before mailing anything. We will provide return authorization and the correct return address. Products may ship from different fulfillment partners, so items from the same order may require separate returns.

Do not send items to the address on the original shipping package without our instructions. Mail your authorized return within 14 calendar days after receiving our return instructions, and retain proof of postage and tracking. A timely return request remains eligible if our instructions take longer to arrive.

Return shipping and fees

For change-of-mind returns, customers arrange and pay return postage directly to the carrier. Original outbound shipping charges are non-refundable.

We do not charge a restocking fee.

For damaged, defective or incorrect items, contact us before purchasing return postage.

Damaged, defective or incorrect items

Please contact us promptly after discovering an issue. Include your order number and photographs of the item and packaging, and keep the packaging while we arrange a resolution.

For confirmed damaged, defective or incorrect items, we will arrange an appropriate replacement or refund and cover any return shipping we require.

The change-of-mind return deadline does not limit your rights concerning faulty or misdescribed goods under applicable law.

Refunds

Eligible returns will be inspected and refunded to your original payment method within 10 business days after delivery to the authorized return address.

We will email you when your refund is issued. Your bank or payment provider may require additional time to post the refund.

If you have not received an update within 10 business days of return delivery, contact tynersuccess@gmail.com.

Exchanges

We do not offer direct exchanges. To select a different item, return your eligible purchase for a refund and place a separate order.

Cancellations

Contact us as soon as possible if you wish to cancel an order. Cancellation is possible only before fulfillment. If your order has already shipped, follow the return process above.